Privacy Policy

Last updated: March 6, 2025

Dynamic Counseling and Coaching Solutions (“us”, “we”, or “our”) operates the Dynamic Counseling and Coaching Solutions website (the “Service”).

Dynamic Counseling and Coaching Solutions, L.L.C.

Privacy Policy 

At Dynamic Counseling and Coaching Solutions, L.L.C. (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including when you opt-in to receive SMS, email, or voicemail messages. By using our services, you agree to the practices described in this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://dccsaz.com

We are committed to safeguarding your personal information, and we will not share it with any third parties except as outlined in this policy.

Information Collection and Use

Information We May Collect

While using our services, we may request you to provide certain personal information that can be used to contact or identify you. We do not collect or store personal information on our website or servers directly. Instead, we use HIPAA-compliant third-party providers, such as Hush Communications Canada Inc., to collect and store your information securely.

The personal information we may collect includes:

• Basic Contact Information:
• Name
• Email address
• Telephone number
• Date of Birth (optional)
• Insurance carrier (optional)

How We Collect Your Information

We may collect your personal information in the following ways:

• Directly from You: When you complete the appointment request form or contact us.
• Through Insurance Providers: If you are referred by an insurance carrier or Employee Assistance Program (EAP).
• Through Referrals: If you are referred to us by a physician, psychologist, or therapist.

SMS Messaging Opt-in

When you submit an appointment request, you may be given the option to opt-in to receive SMS (text) messages from us. By opting in, you consent to us sending you SMS messages related to the services you request.

The information collected for SMS messaging includes:

• Your phone number
• Your consent to receive SMS messages
• Your SMS message history with us

We will use your phone number and consent only to send SMS messages that you have opted in to receive. You may opt-out of SMS communication at any time by following the opt-out instructions provided in the SMS message or by contacting us directly.

How We Use Your Information

We use your information for the following purposes:

• To send you the SMS messages you’ve opted in to receive.
• To provide updates, promotions, or other relevant content based on your preferences (with your consent).
• To operate our business and improve our services.
• To process insurance claims or EAP referrals (if applicable).

Log Data

We automatically collect certain information that your browser sends when you visit our service, including:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Duration of time spent on pages

This information helps us improve our services and understand how users interact with our website.

Cookies

Cookies are small files that may be stored on your computer’s hard drive when you visit our site. We use cookies to collect information to improve our website’s functionality. You may set your browser to reject all cookies or alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain features of our website.

Service Providers

We may engage third-party companies or individuals to perform services on our behalf, such as processing information or analyzing how our services are used. These third-party service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality and not use your information for any other purposes.

Data Security

We take the security of your personal information seriously. While no method of transmission over the Internet or electronic storage is 100% secure, we use commercially acceptable measures to protect your personal information. However, we cannot guarantee absolute security.

Links to Other Sites

Our service may contain links to third-party websites. These sites are not operated by us, and we strongly recommend that you review the privacy policy of any third-party site you visit. We are not responsible for the content or privacy practices of third-party sites.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

Compliance with Laws

We may disclose your personal information if required to do so by law or in response to a valid subpoena.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes that affect your privacy, we will provide notice on our website before the changes take effect. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Dynamic Counseling and Coaching Solutions, L.L.C.

Mail: 24654 N. Lake Pleasant Pkwy. #103-328, Peoria, AZ 85383

Phone: (602) 777-1268